This Policy informs users of
The data we collect
How this data is used
Who has access to it
The rights of users
New Deal for Neurodiversity
Address: Unit 504, 133 Bronte Road, Oakville, Ontario
The Personal Data we collect
In order to serve you well as part of our community, New Deal for Neurodiversity automatically collects & stores information when you contact & work with us.
We currently collect and process the following information:
Contact information. Data such as name, email address or other contact information
Payment information. This includes items such as invoices and transaction details.
Questions. We use these to improve our site to address any confusion/concerns of the community
If you are an active client with us, we will also store any information linked to your coaching account. You can access this information at any time.
How and Why we collect Personal Information
The Personal Information we process is provided to us directly by you, predominantly for one of the following reasons:
You have enquired about coaching, or are an active coaching client
You have enquired about training, presenting or consulting, or we are providing these services to you
We may also use Social Media for research, resulting in receiving (publicly available) personal information indirectly
The lawful bases we rely on for processing your personal information is consent, which you may withdraw at any time by contacting email@example.com.
We use the information that you have shared with us to provide a best in class customer service and ensure we are servicing our community in the most effective manner. Your personal information enables us to provide the services you are seeking, and contact you.
We may share this information with contractors & partners who support our business. Your data may be transferred overseas to contractors working in different countries.
How your Personal Information is stored
Personal Information is retained for as long as is necessary in accordance with this Policy and applicable law. Personal Information is deleted from our database when no longer necessary.
Under applicable data protection laws, your rights include:
Access: you have the right to ask us for copies of your personal information.
Rectification: you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Erasure: you have the right to ask us to erase your personal information in certain circumstances.
Restriction of processing: you have the right to ask us to restrict the processing of your personal information in certain circumstances.
Object to processing: you have the right to object to the processing of your personal information in certain circumstances.
Data portability: you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
There is no charge for exercising these rights, and you will receive a response from us within one month.
Please contact us at lizzie@newdealforneurodiversity to exercise these rights.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Helpline number: 0303 123 1113